Part Time Customer Service Representative

Role Based in Grand Rapids

Role Essentials

• Worksite: Grand Rapids, MI
• Position: Part Time Customer Service Representative (Based in Grand Rapids)
• Career Level: Junior / Trainee.
• Company: Dollar General
• This Grand Rapids-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Dollar General team in Grand Rapids, MI is growing.
• Benefit from working in Grand Rapids, a key hub for the Retail Customer Service industry.

What You Get

• Pay: $21-$26/Hour (approx. $28.3k/Year)
• Benefits: Eligible team members receive standard benefits.
• Impactful work with supportive local leadership.

Responsibilities

• Core objectives involve your professional skills in Retail Customer Service.

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Part Time Customer Service Representative

About Dollar General

We operate over 19,000 neighborhood stores providing accessible everyday essentials to millions of shoppers. Our business model relies on keeping store operations efficient so families can save money on household goods. When you embark on a career in part time customer service representative with Dollar General, you are joining you are joining a team of 175,000 retail professionals dedicated to serving local neighborhoods with speed and reliability.

Job Summary

Connect directly with shoppers by providing fast checkouts and helpful service on the sales floor. Join our team today to secure flexible shifts that fit your personal schedule. You will serve as Part-Time, delivering the signature Customer-Focused that sets Dollar General apart in the retail customer service.

Comprehensive Responsibilities

• Register Transactions: Process 250+ customer transactions per shift accurately using electronic point of sale registers and barcode scanners.
• Shelf Stocking: Stock 15 delivery roll-containers of merchandise onto sales floor shelves every week to maintain complete product availability.
• Store Recovery: Recover and face aisles for 45 minutes daily to ensure merchandise meets visual standards and safety compliance codes.
• Customer Assistance: Answer up to 60 customer inquiries per shift regarding product locations, pricing, and promotional coupons.

Industry-Leading Benefits & Salary

We invest in our part-time team members by offering practical perks that support your daily life and financial goals.

• Salary: $19.00–$23.50 per hour
• Flexible Scheduling: Choose from morning, afternoon, and evening shifts ranging between 15 and 25 hours per week to accommodate school or a second job.
• Employee Discount: Receive a 30 percent discount on private label store brands and everyday grocery essentials.
• 401(k) Plan: Access voluntary retirement savings plans with company matching contributions after meeting eligibility hours.

Requirements & Qualifications

• Ability to lift up to 45 pounds of merchandise unassisted during stock replenishment tasks.
• Minimum 6 months of cash handling or face-to-face customer service experience.
• Availability to work at least two weekend shifts per month based on store needs.
• High school diploma or equivalent educational background completed.