Boston Flexible Role:Customer Service Support Associate
Local Job Overview: Boston
Position: Customer Service Support Associate (Flexible/Contract, Boston) Employer: Dollar General (Hiring in Boston) Location: Boston, MA Experience: Open to all levels.
Pay: $20-$24/Hour (approx. $26.3k/Year) Benefits: A competitive compensation package is offered. Project-based work with clear objectives.
Responsibilities
Apply your your professional skills skills at our Boston location.
- This Boston-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Dollar General team in Boston, MA is growing.
- Benefit from working in Boston, a key hub for the Retail Customer Support industry.
Customer Service Support Associate (Part Time)
About Dollar General
Dollar General operates over 19000 retail locations nationwide providing essential household goods to communities. We actively promote store associates into management roles within 18 months. When you embark on a career in part time customer service jobs with Dollar General, you are joining you are joining a structured retail team where 75 percent of store managers started as part-time associates.
Job Summary
Build your retail career with part-time shifts designed to fit around your school schedule or second job. Gain hands-on leadership experience and clear advancement opportunities. You will serve as Part-Time, delivering the signature Ambitious that sets Dollar General apart in the retail customer support.
Comprehensive Responsibilities
- Register Operation: Process 350 plus customer transactions daily utilizing the Nextance POS terminal while maintaining a 98 percent accuracy rate.
- Inventory Control: Restock 12 aisles of merchandise using RF barcode scanners and verify shipment quantities against electronic manifests.
- Loss Prevention: Monitor store floor activity and report discrepancies to the Store Manager to keep shrink below the 1.2 percent target.
- Visual Merchandising: Execute promotional planograms across 4 endcaps weekly to drive category sales and brand standards.
Industry-Leading Benefits & Salary
Enjoy flexible part-time perks designed to support your lifestyle and long-term career goals.
- Salary: $19.00–$24.00 per hour
- Flexible Scheduling: Select shifts between 15 and 25 hours per week that accommodate your classes or secondary employment.
- Employee Discount: Receive a 30 percent discount on private label items and regular merchandise across all store locations.
- Career Advancement: Access structured leadership training modules designed to prepare you for Lead Associate and Assistant Store Manager promotions.
Requirements & Qualifications
- Minimum 6 months of cash handling or retail sales experience
- Ability to stand for up to 6 hours and lift merchandise weighing up to 40 pounds
- Availability to work at least two weekend shifts per month
- High school diploma or GED equivalent
Frequently Asked Questions
How much does the Customer Service Support Associate position pay at Dollar General?
This role offers a pay range of $20 - $24. Actual compensation may vary based on experience, shift, and location within Boston.
Where is this Customer Service Support Associate job located?
This position is based in Boston, MA. Dollar General has facilities throughout the region, but this specific opening is in Boston.
How many hours per week is this part-time Customer Service Support Associate role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Boston.
Does Dollar General provide training for new hires?
Yes, Dollar General provides comprehensive paid training for all new associates. This includes safety orientation, equipment operation certification, and role-specific process training.
Do Dollar General employees get discounts?
Yes, Dollar General associates enjoy employee discounts and other perks. Exact discount details and eligibility are provided during orientation.
