Part-Time Customer Service Representative
Local Part-Time Job Overview: Albany
Part-Time Job in Albany: Part-time Customer Service Representative Company: Dollar General Location: Albany, NY Career Level: Junior / Trainee (Perfect as a first part-time job).
Part-Time Salary: $17-$20/Hour (approx. $23k/Year) Benefits: Steady supplemental income with predictable weekly hours. A supportive local team and part-time friendly culture in Albany.
Core Focus
Core objectives involve your professional skills in a part-time capacity in Retail Customer Service.
- This part-time role in Albany is an excellent opportunity for professionals skilled in relevant skills.
- Our Dollar General part-time team in Albany, NY is growing.
- Benefit from working part-time in Albany, a key hub for the Retail Customer Service industry.
Part-Time Customer Service Representative
About Dollar General
Dollar General operates over 19,000 neighborhood stores delivering everyday essentials to millions of shoppers. We invest in our retail workforce to ensure every shift runs smoothly and efficiently. When you embark on a career in part time customer service representative with Dollar General, you are joining you are joining a collaborative team of six store associates who work together on stocking, register operations, and customer support.
Job Summary
Join our store team as a Part-Time Customer Service Representative and build a flexible weekly schedule around your classes or primary job. You will greet shoppers, operate POS terminals, and maintain aisle standards. You will serve as Part-Time, delivering the signature Dependable that sets Dollar General apart in the retail customer service.
Comprehensive Responsibilities
- Register Operation: Process 250+ customer transactions per shift using the IBM SurePOS terminal with 99% cash accuracy.
- Merchandising and Recovery: Face and front 4 store aisles every 2 hours to ensure products meet visual standards and remain accessible.
- Inventory Auditing: Scan 50 items daily using the Honeywell Dolphin handheld scanner to identify out-of-stock inventory.
- Customer Assistance: Resolve an average of 35 shopper inquiries per shift regarding product locations, pricing, and return policies.
Industry-Leading Benefits & Salary
We offer structured perks designed to support your part-time schedule and personal well-being.
- Salary: $19.50–$23.00 per hour
- Flexible Scheduling: Build your shifts around school or a second job with weekly schedule updates posted 14 days in advance.
- Employee Discount: Receive a 30% discount on private-label store merchandise across all retail locations.
- Tuition Support: Access educational assistance programs offering up to $1,000 annually for eligible part-time employees.
Requirements & Qualifications
- High school diploma or equivalent educational background
- Ability to stand for 4 hours continuously during a retail shift
- Availability to work 15 to 25 hours per week including weekends
- Basic math skills to count currency and provide correct change
Frequently Asked Questions
How much does the Customer Service Representative position pay at Dollar General?
This role offers a pay range of $17 - $20. Actual compensation may vary based on experience, shift, and location within Albany.
Where is this Customer Service Representative job located?
This position is based in Albany, NY. Dollar General has facilities throughout the region, but this specific opening is in Albany.
How many hours per week is this part-time Customer Service Representative role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Albany.
Does Dollar General offer tuition assistance or education benefits?
Yes, Dollar General offers tuition assistance or education benefits for eligible associates. These programs can help cover tuition, books, and fees toward degrees and certifications — check the listing or ask the employer for full details.
Do Dollar General employees get discounts?
Yes, Dollar General associates enjoy employee discounts and other perks. Exact discount details and eligibility are provided during orientation.
